This Privacy Policy explains how rans88 collects, uses, stores, shares and protects personal data provided by users of the Platform. Please read this document carefully before creating an account or submitting any personal information.
Last reviewed: January 2026These six cards summarise the key principles that govern data handling at rans88. The full legal text of each principle follows in the clauses below.
rans88 collects personal data solely for specific, legitimate purposes — account management, identity verification, payment processing, fraud prevention and responsible gambling compliance. No data is collected speculatively.
All personal data is stored using industry-standard encryption and access controls. Physical and electronic security measures are applied to prevent unauthorised access, alteration or disclosure of player information.
rans88 does not sell, rent or trade your personal data to third parties for their independent marketing purposes. Data shared with service providers is limited to what is necessary for the specific service they deliver.
This Policy describes every category of data we collect and explains the legal basis and operational reason for each processing activity. Where processing relies on consent, you may withdraw that consent at any time.
Subject to applicable law, you hold the right to access, correct, delete, restrict and port your personal data. You also have the right to object to certain processing. Contact support to exercise any of these rights.
Data is retained only for as long as necessary to fulfil its collection purpose or as required by regulatory obligations. When the retention period expires, data is securely deleted or anonymised.
This Privacy Policy ("Policy") is issued by rans88 ("rans88", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at https://rans88.click ("Platform"). This Policy applies to all personal data collected from users ("User", "Player", "you") who access or interact with the Platform, whether through a desktop browser, mobile device or any other channel.
rans88 is committed to protecting the privacy and personal data of all Platform users in a manner consistent with internationally recognised data protection principles. By creating an account, making a deposit or continuing to use the Platform after this Policy has been made available to you, you acknowledge that you have read, understood and accepted the practices described herein.
If you do not agree with any part of this Policy, you should discontinue use of the Platform and contact our support team to arrange closure of your account.
Scope: This Policy covers personal data collected through the rans88 Platform only. It does not apply to third-party websites or services that may be linked from the Platform, including payment processors, game studios or external identity verification providers. Those parties maintain their own privacy policies, which you should review independently.
The following definitions apply throughout this Policy:
rans88 collects personal data through several channels depending on the nature of your interaction with the Platform. The categories of data collected are described in the table below.
| Data Category | Examples | How Collected |
|---|---|---|
| Registration data | Full name, date of birth, email address, residential address, username | Provided directly during account creation |
| KYC documents | Malaysian IC / driver's licence / passport, proof of address, selfie photograph | Submitted through the secure verification portal |
| Financial data | Payment method type (Maybank2u, DuitNow, Touch 'n Go eWallet, FPX etc.), transaction amounts in MYR, deposit and withdrawal history | Generated automatically on each transaction |
| Technical data | IP address, device type, operating system, browser type, session duration | Collected automatically via server logs and cookies |
| Behavioural data | Pages visited, games played, bet amounts and frequencies, session timestamps | Collected automatically during platform use |
| Communication data | Support ticket content, email correspondence, live-chat transcripts | Collected when you contact rans88 support |
| Responsible gambling data | Deposit limits set, self-exclusion status, cooling-off period requests | Recorded when you use account safety tools |
We do not knowingly collect full payment card numbers or bank account credentials. Sensitive financial authentication is handled directly by the relevant payment provider (such as Maybank2u, CIMB Clicks, Public Bank, Hong Leong Connect, Boost or GrabPay) under their own security frameworks.
rans88 processes Personal Data for the following defined purposes:
Each processing activity conducted by rans88 is supported by at least one of the following legal bases:
Your right to withdraw consent: Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. It also does not affect processing conducted on a different legal basis, such as contractual necessity or legal obligation.
rans88 does not sell, rent or trade your Personal Data to third parties for their own independent marketing or commercial purposes. We may share your data with the following categories of recipient, to the extent strictly necessary for the stated purpose:
Transaction data is shared with the relevant payment processors — including FPX, DuitNow, Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, Touch 'n Go eWallet, Boost and GrabPay — to facilitate deposits and withdrawals in MYR. Each provider processes data under its own privacy policies and security frameworks.
KYC documents may be processed by third-party identity verification services engaged by rans88. These providers act as Data Processors operating under contractual data protection obligations consistent with this Policy.
Technical infrastructure, cloud hosting and analytics services may be provided by third-party vendors who process data solely in accordance with rans88's instructions and applicable data protection obligations.
Certain gameplay data — such as session duration, game played and bet size — may be shared with licensed game studios to support technical game delivery. No directly identifying data is shared beyond what is operationally required.
rans88 may disclose Personal Data to competent authorities, regulators, law enforcement agencies or courts where required to do so by applicable law, or where disclosure is necessary to protect the legal rights of rans88 or third parties.
rans88 uses cookies and similar tracking technologies to support the operation, security and improvement of the Platform. The following categories of cookies are used:
You may manage cookie preferences through your browser settings. Please note that disabling essential cookies will affect your ability to log in and use core Platform features. Where consent is required for a cookie category, rans88 will seek that consent explicitly.
rans88 retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory and contractual obligations. The following indicative retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Legal obligation / AML compliance |
| KYC documents | Duration of account + 5 years post-closure | Regulatory requirement |
| Transaction records | 7 years from transaction date | Financial record-keeping obligation |
| Support correspondence | 3 years from last interaction | Legitimate interest / dispute resolution |
| Technical / log data | 13 months from collection | Security and fraud prevention |
| Marketing consent records | Until consent is withdrawn + 2 years | Legal obligation to evidence consent |
Upon expiry of the applicable retention period, data will be securely deleted or permanently anonymised so that it can no longer be associated with any individual.
rans88 implements appropriate technical and organisational measures to protect Personal Data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include, but are not limited to:
Whilst rans88 takes these measures seriously, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. Players are advised to use strong, unique passwords, enable available two-factor authentication options and notify rans88 immediately if they suspect any unauthorised access to their account.
Player responsibility: You are responsible for maintaining the confidentiality of your login credentials. rans88 will never ask for your password by email, chat or telephone. Any such request should be treated as fraudulent and reported immediately.
Subject to applicable data protection law and any overriding legal obligation, you hold the following rights in respect of your Personal Data held by rans88:
You may request a copy of the Personal Data rans88 holds about you and information about how it is processed.
You may request correction of any Personal Data that is inaccurate or incomplete.
You may request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to overriding retention obligations.
You may request that processing of your data be restricted in certain circumstances while a dispute or accuracy query is resolved.
Where processing is based on consent or contract and is carried out by automated means, you may request your Personal Data in a structured, commonly used, machine-readable format.
You may object to processing based on legitimate interests or conducted for direct marketing purposes. Where marketing is the purpose, the objection will always be honoured.
To exercise any of these rights, contact rans88 in writing at [email protected]. rans88 will acknowledge your request within a reasonable timeframe and respond substantively within 30 days, or within any shorter period required by applicable law.
The rans88 Platform is strictly limited to individuals aged 21 and above. rans88 does not knowingly collect Personal Data from persons under the age of 21. Where rans88 becomes aware that a minor has submitted personal information — whether during registration or at any subsequent point — the account will be closed, the data will be deleted as promptly as practicable, and any funds deposited will be handled in accordance with the applicable account closure procedure.
If you have reason to believe that a minor has registered an account on rans88, please notify us at [email protected] so that we may investigate and take appropriate action promptly.
21+ only: rans88 enforces this age requirement through both self-declaration at registration and KYC document verification. Age verification is a non-negotiable prerequisite for processing any withdrawal request.
rans88 operates within an international licensing context and may use service providers — including cloud hosting, KYC verification and customer support platforms — whose infrastructure is located outside Malaysia. Where Personal Data is transferred to a country or territory that does not provide an equivalent level of data protection to the laws applicable to rans88, we will implement appropriate safeguards to protect that data. Such safeguards may include contractual data processing agreements with receiving parties incorporating internationally recognised standard contractual clauses.
By using the Platform, you acknowledge that your Personal Data may be processed in jurisdictions outside Malaysia, subject to the safeguards described in this clause.
rans88 may update or replace this Privacy Policy from time to time to reflect changes in applicable law, operational practices or the services offered on the Platform. Where amendments are material, rans88 will provide reasonable advance notice by posting the updated Policy on the Platform and, where practicable, notifying registered Players by email.
The date shown in the "Last reviewed" notice displayed in the page header indicates when this Policy was most recently updated. Continued use of the Platform following the effective date of any amendment constitutes acceptance of the revised Policy. Players who do not accept an amended Policy should cease using the Platform and contact support to arrange account closure.
If you have any questions about this Privacy Policy, wish to exercise a data right, or need to report a privacy concern, please contact the rans88 data team using the written correspondence details below. All privacy-related enquiries are handled in English and rans88 aims to provide a substantive response within 30 days of receipt.
Data correspondence: [email protected]
This address is for written correspondence only and is displayed as plain text. It is not a clickable link. Please include your registered username and the nature of your request in your message so that we can assist you efficiently.
For concerns related to responsible gambling tools, deposit limits or self-exclusion rather than data protection, please visit our Responsible Gambling page or contact support directly through the Platform.
Now that you understand how rans88 handles your data, head back to the homepage to explore games, payment options and our responsible gambling resources. All Platform features are available to verified players aged 21 and above.